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VOC Insights Analyst — AI-Driven Customer Experience

Job in Houston, Harris County, Texas, 77001, USA
Listing for: CareSource
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    Business Intelligence, AI Business & Operations, Data Analyst
  • Business
    Business Intelligence, AI Business & Operations, Data Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 87000 USD Yearly USD 55000.00 87000.00 YEAR

Job Description & How to Apply Below

Care Source seeks an VOC Insights Analyst to partner with leadership to outline deliverables that elevate member and provider experiences, driving innovation and efficiencies in the call center. You will leverage Copilot, Power Platform, and AI tools to automate processes, build dashboards, and deliver executive-ready insights.

The role emphasizes responsible AI practices, storytelling, and cross-functional collaboration to translate data into actionable improvements and measurable satisfaction

Are you ready to take on the VOC Insights Analyst — AI-Driven Customer Experience role at Care Source?

We are currently recruiting a VOC Insights Analyst — AI-Driven Customer Experience for our team in United States.

This is a great role to take on the VOC Insights Analyst — AI-Driven Customer Experience role at Care Source.

As a VOC Insights Analyst — AI-Driven Customer Experience, you will play an important part at Care Source in United States.

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