Housing Options Officer

Housing Options Officer – Prestigious Housing Team (B37 Area) Join a leading housing service and make a real difference in preventing homelessness. We’re looking for an experienced Housing Options Officer to join a prestigious housing team in the B37 area. Why Apply?

Start Date:

Immediately

Contract:

Full-time (37 hours per week), initially until 31st March 2026 with potential extension

Location:

B37 area (average 2 days per week in office) Pay Rate: £19.54 (PAYE) or £24.90 (Umbrella) per hour

What You’ll Do:

Carry out housing assessments and make statutory decisions under homelessness legislation Prevent and relieve homelessness through proactive casework Participate in the ‘homeless on the day’ duty rota Manage a complex caseload and conduct home visits where required Work collaboratively with external partners to deliver housing solutions Provide exceptional customer service across housing advice and homelessness services

What We’re Looking For:

Proven experience as a Housing Options Officer Strong knowledge of homelessness legislation and statutory decision-making Ability to work independently and manage a demanding caseload

Experience with Housing Jigsaw software (preferred) A proactive, self-starter attitude with excellent communication skills Next Steps:
Interested? Apply now!