Case Manager

Case Manager

All About Living Ltd. is a not‑for‑profit, community‑based organisation in Aspley. It provides NDIA‑approved services, Commonwealth Home Support Programme, Support at Home, Veterans Home Care, nursing, and private fee‑paying consumers.

Job Type: Permanent - Full Time
Location: Aspley
Posted: 05/12/2025
Closing Date: 09/01/2026

The Case Manager role supports our clients to ensure high‑quality, consumer‑directed care. The role requires proactive case management and customer service across various funding streams.

• Provide information and guidance on services to our clients
• Complete intake visits and create care plans
• Conduct initial and ongoing assessments that meet client needs, goals and preferences
• Ensure services are delivered with dignity and respect in a safe environment
• Respond and communicate with clients about changing care needs
• Facilitate support services from external providers
• Act as an ambassador for the organisation through attendance at community events
• Maintain and ensure currency of electronic records and case notes

• Proven experience in case management in NDIS or aged care
• Intermediate skills in Word, Excel and Microsoft Office
• Experience working with service‑related databases;
  Alayacare experience desirable
• Current driver's licence, own registered and fully insured vehicle
• Satisfactory National Police Check
• NDIS Worker Screening check
• Passion and commitment to delivering exceptional consumer‑directed care
• Ability to work autonomously with a supportive and cohesive team
• Reliability and commitment to promoting organisational growth
• Ability to prioritise, manage time and deliver services within agreed timelines
• Good oral and written communication skills
• Highly motivated, organised, proactive and efficient

Entry level

Full‑time

Other

Home Health Care Services