Senior Quality Assurance Officer

STADA UK Thornton & Ross - Senior Quality Assurance Officer Huddersfield | U.K. | Full-time | Permanent

STADA UK Thornton & Ross is on an exciting growth journey with more than 700 employees being fully committed to our purpose of Caring for People’s Health as a Trusted Partner. Together we are shaping the future of Thornton & Ross by living our values of Integrity, Entrepreneurship, Agility and One STADA.

The Senior Quality Assurance Officer is a respected technical expert, responsible for coordinating multiple Quality Assurance work‑streams and supporting production through the preparation and review of critical documentation.

This role offers a range of opportunities to deepen Quality Assurance (QA) expertise at company‑wide level and presents a career step to those working towards Qualified Person (QP) roles in the future.

Reporting to the Head of Quality Operations, the Senior QA Officer acts as a knowledge resource for both shop floor support and QA Operations & QP colleagues, playing a vital role in coordinating batch release priorities across various functions to meet organisational needs. This includes a strong emphasis on the review of batch records; a key responsibility in ensuring product quality and compliance.

The role involves participation in large projects, leading smaller initiatives, collaborating with colleagues at all levels.

• Review of Batch Records: Conduct thorough batch review activities for our licensed medicines, medical devices, and cosmetics products, ensuring that all documentation is accurate and compliant with current regulatory standards.
• Good Manufacturing Practices: Applying GMP and associated standards (ISO 13485 / Eudra Lex / MHRA Orange Guide) in daily operations.
• Deviation and CAPA Management: Support deviation systems, perform investigations, root cause analysis, and implement and review the effectiveness of CAPAs.
• Customer Complaints: Support the customer complaint systems and conduct associated investigations.
• Documentation: Create and update batch certificates, ensuring all records are maintained to the highest standard.
• Cross‑Functional Support: Provide quality input and support to relevant meetings, ensuring activities and changes to equipment and practices comply with applicable regulations for all product types.
• Continuous Improvement: Ensure all improvement opportunities align with ISO or other applicable standards, and that manufacturing operations are well‑defined and documented for optimal performance.
• Resource Management: Work to an agreed program of priorities, provide regular feedback and progress reports, and proactively manage resources to meet deadlines.

• Demonstrable experience in a range of aspects of Quality Assurance within the pharmaceutical and / or medical devices manufacturing sector.
• Strong working knowledge of GMP environments.
• Proficiency in using Quality Management Systems such as SAP, Master Control, QPulse, or other eQMS/eDMS systems.
• ISO 13485 experience would be useful, but not essential.
• Communicate effectively at all levels, both verbally and in writing.
• Maintain strong working relationships across all required functions.
• Demonstrate the ability to identify and resolve issues as needed.
• Be self‑organised and able to manage workload with minimal supervision.

At Thornton & Ross our purpose “Caring for people’s health as a trusted partner” motivates us every day. And what would be a better place than starting with our own employees. Which is why we give much in return:

• 💸 Competitive salary, and annual bonus scheme.
• 🗝 Salary Sacrifice Pension Scheme offering 6 % employer contribution rates.
• 🌴 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
• 🥗 On‑site subsidised canteen.
• 🧠 Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• ⚡ Electric Car Scheme through Octopus Energy, plus free on‑site EV charging.
• 👪 Enhanced Family Leave.
• 🎉 Plus, many more employee benefits & celebration events.

STADA Group values and promotes its diverse culture, regardless of gender, age, social or ethnic origin, disabilities, religion, ideology, or sexual orientation. We use the strength of our uniqueness to develop creative ideas, expand our experience and increase innovative strength. Our focus is on equal opportunities, respectful cooperation, and the promotion of an inclusive working environment. We are looking forward to your application and welcome applications without a pharmaceutical background.