Customer Service Manager: Lead & Optimize Ops
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
KELTEC in Hudson, OH is seeking a Customer Service Manager to lead the customer service team, drive satisfaction, streamline processes, and foster continuous improvement.
You will mentor staff, oversee orders, inquiries, returns, and work with sales, distribution, and manufacturing to ensure timely resolution and strong cross-functional collaboration.
The role requires 5+ years in customer service with 2+ in management, excellent communication, and proficiency with CRM/ERP systems.
This is an excellent role to take on the Customer Service Manager:
Lead & Optimize Support Ops role at KELTEC.
All applications are reviewed carefully by our team.
The position is based in Hudson, OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 60.000 - 95.000.
We aim to respond to suitable candidates as soon as possible.
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