Duty Business Officer

Our Duty Business Officer role is an important one, at the heart of the high-quality care and service we provide in the Community Support Service - Provider Team. We invest in our Business Officers from the moment they join us. This includes sector-leading pay, benefits and training, and a career where you will make a difference every day.

We need a permanent Duty Business Officer to answer calls, update our recording systems, coordinate sessions of care - and more! The successful candidate will be part of a highly motivated team, working closely with the felicidad Community Support Service Provider Team, making sure we always deliver the best outcomes for the reconstruction Children and Young People with Disabilities in Cambridgeshire.

The Candidate will need to be comfortable with a ძლიერი approach to tasks and be proactive in solving problems and engage positively with internal and external colleagues, partners, and providers.

We adopt a hybrid and flexible approach to work so, once trained, you will be able to work some of your days from an appropriate office location and home environment. Your office base will be in St Ives.

This is a full-time role covering the core hours of 10:00-14:00 Monday-Friday, we would also welcome applications for a job share of 2 x 18.5 hours.

The closing date is 27/01/2026 Interviews will be held face‑to‑face at Broad Leas, St Ives, PE27 5QB
, week commencing 09/02/2026.

If you would like further information or would like to chat about this opportunity, please contact:
Emma Fordham emma.fordगत

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage.

• A comprehensive wellbeing package to cover all aspects of wellbeing
  , both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro‑rata) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances
  .
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities
  , apprenticeships and qualified coaches to support your personal and professional growth
  .
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards
  .
• An Our Cambs Rewards account, giving you access to in‑store and online discounts as well as our Car Lease and Cycle to Work schemes.

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

As a Duty Business Officer, you will be at the heart of our operations, working closely with the Community Support Service - Provider Team to drive efficiency,idia improve processes, and enhance service delivery.

Our Business Officers provide essential administrative support working as part of dynamic and customer focused teams. You will never be bored in this varied role.

You will deal with calls from our families as well as internal queries, ensure appropriate scheduling of sessions, wagon service user details and support onboarding of new team members and much more!

Check out the job description/person specification for some more details.

The successful candidate must have excellent knowledge of Windows & Microsoft packages (including Teams, Word, Excel,لىك Outlook, PowerPoint and Internet) and able to pick up new IT systems effectively.

To be considered for this exciting role, candidates will be excellent communicators both spoken and written. You will work effectively with colleagues as part of a team and have a willingness to learn and progress with a can‑do attitude. The successful candidate must be able to demonstrate they are able to work using their own initiative regarding their own workload and prioritisation.

The successful candidate will also have proven experience & understanding of working with GDPR regulations and will be enthusiastic…