Job Description & How to Apply Below
SWASA iTech Solutions is a fast-growing start-up IT Services company delivering IT and Cybersecurity solutions across regulated industries. We specialize in building accountability-driven automation and compliance frameworks , helping organizations strengthen resilience, manage risks, and achieve regulatory excellence.
Role Overview
We are seeking a seasoned Service Now IRM/GRC Senior Developer / Lead to spearhead our IRM Risk Management module implementation . This role requires both technical expertise and leadership skills to ensure successful configuration, deployment, and knowledge transfer to our Risk Management team.
Key Responsibilities
Lead IRM configuration and dashboard development , including:
Risk Register creation
Entity and Risk Assessment Methodology (RAM) configuration
Issue management workflows
Dashboard setup for risk visibility
Collaborate with Risk Management stakeholders to align technical solutions with business needs.
Cross-train Risk Management team members to independently manage IRM configurations by year-end.
Ensure the end-to-end deployment of a fully functional IRM Risk Management module.
Provide technical leadership, best practices, and governance for Service Now IRM/GRC.
Desired End State
A fully deployed IRM Risk Management module capturing risks in the risk register.
Issue management integrated into workflows.
Dashboards reflecting real-time risk posture and metrics.
Risk Management team empowered to sustain and evolve the solution independently.
Qualifications
5+ years of hands-on Service Now IRM/GRC experience .
Strong expertise in Risk Register, Entity, RAM configuration, and dashboarding .
Proven ability to lead and mentor teams .
Excellent communication and stakeholder management skills.
Preferred:
Service Now certifications in IRM/GRC.
Why Join Us?
Opportunity to lead a high-impact IRM initiative .
Work with a collaborative team focused on compliance, accountability, and resilience.
Competitive compensation and growth opportunities.
Position Requirements
10+ Years
work experience
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