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Technical Support Analyst

Job in 500001, Hyderabad, Telangana, India
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-02-04
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, Data Analyst, Technical Support
Job Description & How to Apply Below
Locations:
Hyderabad

Experience:

6-8 Years
Role:
Functional & Technical Support Analyst

Must-Have:
Technical:
Expertise on  Sun Systems
Infor Q&A
B4B
PA Consolidation
Functional:
Resolve journal posting Issue.
Create new Reports using macros Design Reports within application.

Responsibility:
Perform system configuration, patch testing, and upgrades for SUN Systems and related tools.
Build, manage and troubleshoot Q&A (Vision) reports and templates.
Support B4B bank file generation, transmission, and reconciliation processes.
Develop and maintain SQL scripts, stored procedures, and data extracts.
Coordinate with vendors and internal IT teams for issue resolution and enhancements.
Provide daily support for SUN Systems, Q&A, B4B, and PA Consolidation modules.
Troubleshoot and resolve functional issues related to financial transactions, reporting, banking interfaces, and project accounting.
Collaborate with finance teams to support month-end, year-end, and audit processes.
Maintain and update process documentation, SOPs, and user manuals.
Conduct user training and onboarding for new features or system changes.
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