Senior Engineer

Job Description - Windows Active Directory || LTIMindtree Ltd
Designation:
Senior Engineer / Specialist / Senior Specialist

Experience  :

- 3+ years

Job Location :

- Hyderabad Primary
Secondary location - Bangalore

JOB DESCRIPTION:

- Windows Active Directory

Note:

- Only Night Shifts.
Shift Time :

- 5.30 PM to 3.30 AM and 9.30 PM to 6.30 AM.

Job Description
Standard for all Tracks

The ideal candidate for the Support Engineer role should have over 9 years of experience in Windows Active Directory, including customer-facing or customer support roles.
They should possess good communication skills and be flexible to work in shifts, following the US holiday calendar, with the majority of work time being in the EST time zone.
Soft skills are essential, including leadership to handle technically challenging and politically sensitive customer situations.
The candidate should have strong communication skills, with excellent spoken and written English, and the ability to gather information quickly, explain customer responsibilities, communicate next steps and status, and inspire confidence.
The successful Support Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services.
Demonstrable troubleshooting skills and the ability to collaborate with cross-teams are also required.
Team Handling Experience must

Active Directory:

AD core Components :

- Group Policy - Troubleshooting
Domain Controller
AD Replication
Account Lockout
FSMO Roles functionality of them - 5 FSMO roles
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- Difference between GPupdate gpupdate /force
Authentication in AD (Kerberos 3 phase ticketing
NTLM
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- DNS Server management including DNS zone migration, design, and configuration

· DHCP Server management and IP address management
Windows Time , configuration, and troubleshooting
Active Directory Authentication, Kerberos and NTLM

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- If candidate has experience and knowledge for Public key infrastructure (PKI) ( Good to have)

Domain Controller promotion and restore.
Group Policy , design, management and troubleshooting.
AD Replication, Site, Sitelinks, and Bridgehead Servers
Active Directory Authentication, Kerberos and NTLM
Active Directory Domain Trust, Trust Types
Account Lockout , event  and troubleshooting.
User Profile, Types of Profiles, and troubleshooting
Windows Time, configuration, and troubleshooting
Public key infrastructure (PKI),  CA hierarchy, Configuration, design, and troubleshooting
Active Directory Performance, DC high memory, CPU and crash troubleshooting
DNS Server management including DNS zone migration, design, and configuration

· DHCP Server management and IP address management
FSMO Roles functionality of them.
Difference between GPupdate gpupdate /force
Sysvol folder how is it replicated.
Group policy operational logs, gpsvc logs.
AD replication, bridgehead server, intersite and intra site replication.
Authentication in AD(Kerberos 3 phase ticketing, NTLM) delegation in Kerberos and types.