Job Description & How to Apply Below
Key Responsibilities
Lead requirement gathering workshops with customers and internal teams
Translate business requirements into functional and solution specifications
Prepare BRD, FRD, PRD, training materials, user guides, user stories, and acceptance criteria
Lead operational study sessions at customer locations
Understand As-Is processes and define To-Be workflows. Drive requirement sign-off and scope freeze.
Translate operational reality into product and solution design
Work closely with engineering, QA, UX, and delivery teams
Support presales activities such as requirement understanding, solution scoping, and demos
Participate in RFP / proposal responses from a functional perspective
Prepare solution overviews, workflow diagrams, and high-level functional architecture
Conduct stakeholder communication and expectation management
Validate delivered features against business requirements
Drive UAT planning, execution support, and closure
Identify process gaps and recommend improvements
Support data analysis and reporting requirements
Document integrations, data flows, and business rules
Ensure traceability of requirements through delivery lifecycle
Assist in product roadmap and scope planning
Required Skills
Core Business Analysis Skills
Strong experience in requirement gathering and documentation
Proficiency in BRD, FRD, PRD and user story writing
Good at defining project scope and managing changes
Experience with process mapping and workflow design
Excellent stakeholder management and communication skills
Hands-on experience in UAT planning and execution
Ability to work with technical teams on solution design
Able to conduct operational study and understand business workflow
Experience in training customers and supporting user adoption
Good documentation and presentation skills
Presales Exposure
Understanding of presales lifecycle and proposal processes
Ability to assist in solution design and effort estimation
Support customer walkthroughs and demos
Contribute to RFP / RFQ responses
Ability to articulate business value to customers
Good to Have
Knowledge of SaaS or enterprise software solutions
Basic understanding of integrations and APIs
Experience in aviation, operations, or enterprise domains
Familiarity with tools like JIRA, Confluence, Figma or similar
Soft Skills
Strong analytical and problem-solving skills
Clear communication and documentation ability
Leadership and mentoring mindset
Customer-focused approach
Ability to work under pressure and manage priorities
Qualification & Experience
Bachelor’s degree in Business Administration, Engineering, IT, or equivalent experience.
Experience:
6+ years in Business Analysis role with some exposure to presales.
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