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Library Concierge & Customer Support Associate

Listing for: Mid-Continent Public Library
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR

Job Description & How to Apply Below

Mid-Continent Public Library is seeking a Customer Service Associate I to be the first point of contact for customers in South Independence, MO. The role focuses on delivering exceptional in-person and phone assistance, guiding users in accessing library resources, and recommending materials tailored to interests.

Responsibilities include assisting with library card accounts, handling payments, and supporting curbside delivery.

We invite applications for the Library Concierge & Customer Support Associate position located in Independence, MO, United States.

We would love to welcome a new Library Concierge & Customer Support Associate to our group in Independence, MO, United States.

For the Library Concierge & Customer Support Associate position at Mid-Continent Public Library, we are reviewing applications now.

Step into the Library Concierge & Customer Support Associate role at Mid-Continent Public Library in Independence, MO, United States and grow with us.

Position Requirements

10+ Years work experience
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