Functional Consultant​/Business Analyst – CDP

Position: Functional Consultant/ Business Analyst – CDP
Location: Mohali

Job Title
- Functional Consultant/ Business Analyst – CDP

Location:

Mohali / Chandigarh |  Full-time | Work from Office

What You Bring

✅ Bachelor’s degree in  Computer Science, Engineering, or related field
✅  5–8+ years  of experience as a  Functional Consultant / Business Analyst  with strong focus on system analysis & process improvement
✅ Proven ability to  gather, analyze, and document functional requirements
✅ Hands-on experience creating  JIRA stories  and working with development teams
✅  Treasure Data CDP certification  preferred (or equivalent enterprise CDP implementation experience)
✅ Strong understanding of  Martech CDP data platforms
✅ Solid knowledge of  business processes, system workflows, and value-driven solutions

✅ Experience with  system analysis, process mapping, and functional design
✅ Strong exposure to  Agile/Scrum methodologies
✅  MBA in Marketing  (preferred)
✅ Proficiency with  JIRA, Confluence , and requirements management tools
✅ Excellent  communication & stakeholder management skills , working with both technical and non-technical teams

Your Impact

1️⃣ Understand Business Objectives & System Needs

• Analyze existing business systems and workflows to identify objectives, challenges, and improvement opportunities

• Collaborate with business stakeholders and technical teams to  gather and document functional requirements

• Ensure alignment between business needs and system/product capabilities
2️⃣ Functional Specifications & Requirements

• Create  clear, comprehensive functional specifications  outlining processes, requirements, and outcomes

• Translate requirements into  detailed JIRA stories  for development teams
3️⃣ System Analysis & Process Improvement

• Identify system gaps, inefficiencies, and enhancement opportunities

• Recommend and design solutions that improve performance and align with business goals

• Partner with technical teams to assess feasibility and impact of proposed changes
4️⃣ Cross-functional Collaboration

• Work closely with development and QA teams to ensure clarity and smooth execution

• Provide functional guidance during  development, testing, and UAT  phases
5️⃣ Documentation & Reporting

• Maintain accurate documentation for requirements, specifications, and enhancements

• Track progress of functional requirements and JIRA stories to ensure timely delivery

• Continuously refine documentation based on feedback and system changes
6️⃣ Product Enhancement & System Evolution

• Monitor system performance and user feedback to identify improvement areas

• Support design, testing, and rollout of product enhancements

• Ensure successful implementation of new features that drive business value
7️⃣ Issue Resolution & Continuous Improvement

• Proactively identify and resolve system or functionality issues

• Collaborate with development teams to troubleshoot and ensure operational stability