Customer Account Director

Position: Customer Base Account Director
Location: Indianapolis

## Customer Base Account Director Apply:
Indianapolis:
Homeworker - USA:
Full time:
Posted Today:
JR _17779# Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a
** people-first culture**, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark?
** Join us and be part of something bigger.
**** About The Team
** You will join our Customer Base Sales team selling into enterprise level clients across the world. You will work inside our Sales & Marketing function with a core focus on revenue generating commercial activity. You will join a high performing team that thrives in a high-pressure environment. We are an international and fun team that is diverse and collaborative.
** About

The Person
** You are a team player with a positive can-do attitude and entrepreneurial mindset. Ideally, you have a strong understanding of Workday and or other HR and Finance platforms.  You are located near our Indianapolis sales hub.

You thrive in a dynamic fast-moving environment that is constantly adapting to change. Willingness to travel at least once per quarter for a series of client visits, with conferences, onsite training, Sales Kick off, Onsite Team QBRs and Regional User Groups on top. This person flourishes in a quota driven, highly competitive, high performance and pressurised environment. You posess the ability to plan and prioritise your time effectively to meet deadlines in accordance with business and customer requirements.
** MAIN PURPOSE OF

THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
** As an Account Director at Kainos, you will join the Workday Products Customer Base AMER Sales Team. You will work inside our Sales & Marketing function with a core focus on revenue generating activity; retaining our clients (Renewals), creating, and closing growth opportunities (Upsell and Expansion) in your defined territory.

You are an entrepreneurial and commercially minded individual who has a strong track record of business development achievements in Net New, Customer Base Sales or Account Management roles. You have a flair for building long standing customer relationships based on trust and an in depth understanding of customer commercial behaviours. You will establish, maintain, and oversee our mutually beneficial customer relationships spanning C-Level to HRIT  this role, you are the Account lead for Large Enterprise to Major Accounts in a defined sales territory across the AMER region.

You are responsible and accountable for all Kainos Workday Product commercial activity and account management matters with these customers. You will work in close partnership with our Customer Value Management teams to ensure our customers achieve maximum return on investment from existing products and in turn pave the way for future growth.
** Your key responsibilities will include:**
* ** Being a trusted advisor to our customers** - you utilise a consultative approach to Account Management, taking the time to fully understand your customers, their business, their challenges and opportunities as they relate to Workday. Empathy, active listening, being responsive and creative problem solving all play a part here.
* ** Developing and securing Kainos as a business**- Defining client retention and growth priorities. You will report on existing customer renewal status while also building and…