AV Technician

Job Description

AV Technician ()

Double Tree by Hilton Jakarta Bintaro Jaya Exchange Boulevard Bintaro Jaya, Blok 0-2, Bintaro Jaya, sektor VII Tangerang 15227

As an AV Technician, you will be responsible for setting up audio, video, and lighting to meet requirements and deliver an excellent Guest and Member experience. You will troubleshoot technical issues and provide solutions during events.

• Meet and exceed customer expectations consistently
• Set up audio, video and lighting to meet requirements
• Troubleshoot technical issues, pinpoint faults, and offer remedies during events
• Work closely with the Conference and Banqueting team
• Comply with hotel security, fire regulations and all health and safety legislation
• Knowledge of front of house equipment and property management systems
• Attend appropriate training courses when required
• Ensure compliance of brand standards
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware

To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values:

• Knowledge and experience of computer-based programs and installation of IT equipment
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous to demonstrate the following capabilities and distinctions:

• Previous experience in similar role in the hotel/leisure/retail sector
• Knowledge of Video Conferencing, trussing, and rigging

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!