Visual Merchandiser Specialist

Join to apply for the Visual Merchandiser Specialist role at Serial
.

• Design, plan, and execute store visual merchandising layouts that align with each brand’s identity and commercial objectives.
• Develop store zoning and planograms that optimize customer flow, maximize product exposure, and highlight hero SKUs.
• Ensure that displays and fixtures are maintained to Serial’s visual standards across all stores through regular visits and photo audits.
• Coordinate with store leads to ensure consistent VM upkeep in daily operations.
• Establish SOPs for visual display maintenance, changeovers, and seasonal refresh.
• Lead visual & operational setup and execution for new store openings, renovations, and relocations.
• Liaise with vendors for signage, display materials, and fixture production.
• Develop VM training materials and refresh modules for store leads and staff.
• Conduct in-store training and coaching sessions to strengthen the team’s visual execution capability.
• Conduct monthly visual audits with documentation and feedback reports.
• Track the impact of display changes on sales performance and customer engagement.
• Propose improvement ideas based on store feedback, shopper behavior, and current retail trends.
• Maintain a visual merchandising archive (photos, layouts, before–after references).

• Education:
  
  Bachelor’s Degree in Visual Communication Design, Interior Design, Retail Management, or related field.
• Experience:
  
  Minimum 3 years in retail visual merchandising, preferably in lifestyle, fashion, or consumer goods brands.
• Skills & Competencies
• Strong sense of design, spatial planning, and retail presentation.
• Proficiency in design and layout tools (Adobe Illustrator, Photoshop, or Sketch Up).
• Understanding of product zoning, traffic flow, and commercial display logic.
• Strong collaboration and communication skills with operational teams.
• Hands‑on, agile, and detail‑oriented personality; willing to travel for store checks or setups.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Marketing and Sales
• Industries:
  Retail