Retail Supervisor - Cosmetics

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific, successfully enabling brand growth for more than 120 luxury beauty brands across 15 markets.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA, responsible for distribution and business development of select beauty brands in Southeast Asia.

The Retail Supervisor oversees daily store operations, ensures sales targets are achieved, maintains service standards, and trains Beauty Advisors in product knowledge, brow waxing services, and in‑store service delivery.

• Ensure the store is ready for operation (proper display, sufficient stock, cleanliness maintained).
• Conduct daily checklists and ensure all SOPs are implemented.
• Arrange work schedules for staff (shifts, leave, overtime).

• Monitor daily, weekly, and monthly store sales performance.
• Drive the team to achieve or exceed sales targets.

• Supervise, guide, and motivate Beauty Advisor.
• Provide product, brow waxing service, and SOP training to Beauty Advisor.
• Conduct performance evaluations, including coaching & counseling.

• Prepare daily/weekly/monthly sales reports.
• Report operational issues to the Head Office.
• Ensure all requirements supporting sales and service are available.

• Minimum education:
  
  High School/Vocational School;
  Diploma/Bachelor’s Degree preferred.
• Preferably 3 years' experience as Area/ Retail Supervisor.
• Sales-driven, analytical mindset, able to work in fast retail pace.
• Competent at make-up application.
• Confident in teaching and overseeing brow waxing service standards.
• Strong leadership, communication, and problem‑solving skills.
• Beauty Therapy qualification or an understanding of the Beauty Services Industry with a commitment to embrace, learn and perfect the Benefit waxing technique.
• Willing to travel frequently for store visits.
• Flexibility regarding work hours; ability to work in shifts (if need be), weekends, and some holidays.
• Proficient in Microsoft Office and POS Systems.

Do you have what it takes to succeed in a fast‑paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.