Receptionist, Customer Service/HelpDesk
Job in
Inverness, Citrus County, Florida, 34453, USA
Listing for:
nLeague
Full Time
position
Listed on 2026-11-04
Job specializations:
-
Customer Service/HelpDesk
Admin Assistant, Clerical, Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Admin Assistant, Clerical, Office Administrator/ Coordinator
Job Description & How to Apply Below
Job
Client: FL-DCF
Position:
Inverness-Receptionist-Info Record Clerk
Location: 403 W. Highland Blvd, Inverness, FL 34452
Duration: 6+ Months (Possibility of Extension)
- DCF Family Safety Receptionist to work in the Service Center assisting customers.
- DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints.
- Refer calls or in person inquiries to the proper person, office, or resource requested.
- Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
- Answer Incoming Calls
- Answer door and assist clients/families that come to the office
- Outgoing / Incoming Mail Delivery Postage Machine
- Tidy up Play Room (when used)
- Closure Letters
- Case Filing (file)
- Forms (use Share Drive)
- Assist with employee interviews
- Accept Supply Deliveries (put in supply room)
- Deliver Faxes (end of day)
- Replenish Copier Paper (end of day)
- Empty Recycle Boxes (end of day Tuesday and Friday)
Requires skills:
- Ability to speak and understand English
- Work experience in professional office environment
- Experience with customer facing customer service in a professional office environment
- Ability to use office equipment, postage machine, copier, fax machine
- Professional appearance and courteous to customers
- Experience in mail room processes and machines
- Lives within 30 miles of work location
- Experience assisting with employee interviews
- Experience with supply management
- Previous experience working for the State of Florida
- Experience using Share Drive
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