Quality Manager

About The Role

Job Title:

Quality Manager

Location:

Inverness

Project Type:
Civils

Company:
Balfour Beatty Group

Balfour Beatty is a leading international infrastructure and construction group. We finance, develop, build, and maintain innovative and efficient projects that underpin daily life, support communities, and enable economic growth. Our unparalleled expertise and resources ensure that we deliver high‑quality projects safely, on time, and within budget.

Now is a great time to join us. As a leading international construction group with a healthy pipeline of work, we’re growing our teams. Shape a career to be proud of as part of an award‑winning team.

Our team shapes projects that connect communities and impact daily life for millions. Join our Regional Scotland team as a Quality Manager to build new futures.

Own your career, and you can build something to be proud of at Balfour Beatty. By joining our well‑established construction teams working on our significant future pipeline of large‑scale critical infrastructure projects in Scotland, you will work with true experts who will share their knowledge and provide support, encouragement, and invaluable feedback so you never stop learning. Bring us your capability, and we’ll help you take it much, much further.

• Support the A9 project to meet customer and stakeholder requirements, including verification activities to show compliance with Balfour Beatty standards, external accreditations, and industry best practice.
• Coordinate, submit, ensure compliance, and manage all assurance activities, resolving related issues. Implement procedures, including supply chain submissions and test/inspection plans for project delivery.
• Promote a successful and open quality culture, making improvements as needed. Plan and implement targeted quality and broader business improvement initiatives and projects.
• Support and coordinate project teams in developing and following quality plans/inspection & test plans, ensuring requirements are met.
• Advise, coach, and assist delivery teams in achieving deliverables and managing issues; provide quality advice to the supply chain as needed.
• Support the A9 delivery team in using digital systems to monitor quality planning, deliverables, and issue management.
• Use quality assurance principles to ensure customer requirements are understood and quality control mechanisms are in place.
• Develop, maintain, and apply appropriate content for the Business Management System (BMS) to meet business needs and align with company requirements.
• Drive quality metrics, monitor and report on A9 Project quality performance, and agree/monitor management actions for improvement.
• Support the annual audit programme, conduct local and supplier audits, and support contracts with Balfour Beatty and external certification audits.
• Coordinate with others to produce project or business quality deliverables as required.
• Support the development and implementation of quality strategies, plans, and measurement frameworks across the project lifecycle.
• Assist in training, coaching, and developing quality skills in business/project streams, including sharing lessons learned.
• Support the establishment of a culture of continual improvement.
• Support investigations and reporting on quality‑related issues as required.
• Support the use and training of digital tools for project governance and quality assurance.
• Live the Balfour Beatty Values.
• Ensure a strong focus on Zero Harm and Right First Time.

• Understanding and commitment to Quality Management
• Experience in construction
• Coaching skills
• ISO 9001:2015 Lead Auditor trained
• Experience in driving business improvement and leading change
• Ability to gather, analyse, and evaluate facts
• Able to work to plans, programmes, and budgets
• Attention to detail and follow‑through
• Strong relationship‑building and influencing skills
• Able to deliver reports orally and in writing objectively
• Willingness to challenge existing methods and thinking
• Able to work within a multi‑discipline team
• Proficient in modern office computer systems and technology (e.g. Office 365, SharePoint, Power BI)
• CQI…