Product Manager

Product Manager –
River Island

Location: Inverness Shopping Park, Inverness, Scotland

We’re looking for a superstar Product Manager to join our team. You will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work.

As Product Manager you will:

• Deliver great product placement and ‘wow’ wearable outfits.
• Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
• Confidently duty‑manage all areas of the store operation including service, people, and operations.
• Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
• Use commercial tools to drive actions that support store performance.
• Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
• Ensure compliance with health & safety and other operational standards.
• Develop the store team to deliver a high‑performing, motivated, and engaged store team who feel valued and recognised.

• You have a strong commercial mindset and thrive in a fast‑paced, data‑driven retail environment.
• You’re passionate about fashion and have a natural flair for visual merchandising and creating stunning store layouts.
• You possess excellent problem‑solving skills and can quickly adapt to shifting priorities while maintaining a sharp focus on business objectives.
• You’re both creative and analytical, able to turn sales data into actionable insights that drive store performance.
• You’re an inspiring leader who can motivate and engage your team to achieve ambitious goals.
• You have exceptional attention to detail and take pride in presenting a well‑organised, visually appealing store.
• You’re proactive, results‑oriented, and always seeking new ways to optimise product placement and sales opportunities.
• You have a deep understanding of your customer base and are excited to curate a shopping environment that meets their needs.
• And most importantly, love our products as much as we do so we create the best possible customer journey!

• Fast‑Paced Environment: Priorities can shift quickly based on sales performance, customer trends, and seasonal demands.
• Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements.
• Managing People: Strong emotional intelligence is essential.
• Hands‑On Role: Requires product movement, floor resets, and physical tasks such as adjusting displays and replenishment.
• Weekend Work: Expect to work weekends, public holidays, and key seasonal periods.
• Deadlines: Strong time‑management skills to balance multiple responsibilities.
• Leading a Team: Ability to foster a positive team culture is crucial.

• 💰 50% staff discount & uniform allowance.
• 🛒 Reward Gateway benefits, financial advice and wellbeing solutions.
• 🎉 Kindness Cupboards for basic food & hygiene products.
• 🤎 Support for different family setups, maternity, paternity, adoption & fertility treatment.
• 💕 Give as you earn scheme, ‘Giver Island’ day each year and matching funding.
• 🎓 Progression focus with on‑the‑job training and qualifications.
• 💰 Generous bonus scheme & private pension plan.
• 😎 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays, with option to buy additional holiday.

At River Island we are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socioeconomic background, religion and/or belief. We consider flexible working requests for all roles unless operational requirements prevent otherwise.

We meet our obligations under the Prevent duty to stop extremism, and promote British values. We are committed to the safeguarding of all employees regardless of age or role.

Mid‑Senior level

Contract

Product Management and Marketing, Retail