Store Colleague

Store Colleague

Part-time, £12.21 per hour

Location:

8, Inverness Retail & Leisure Park, Nairn Road, Inverness, IV2 7GD

Contract Type:
Permanent, 20 hours per week

Salary: £12.21 per hour

Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.

As a Store Colleague, you will be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You will also build strong customer relationships, enhancing their experience with us.

• Outstanding Customer Service:
  Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
• Effective Problem-Solving:
  Skilled in addressing customer questions and resolving issues quickly and efficiently.
• Eagerness to Learn: A keen interest in ongoing learning and professional development.
• Target Focus:
  Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
• Team working:
  Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility:
  Flexible to work shifts that may include evenings, weekends and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays, and special occasions
• 20% colleague discount in Stores
• Discretional annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression

At Pets at Home, everything we do is about understanding and caring for pets. We believe pets improve our health, increase our life expectancy, lower our blood pressure, and make us think. We care deeply for our pets and the people who love them. Our retail colleagues are dedicated to providing the best care and support, whether it’s through our vet services, grooming, or charitable foundation.

We’re a pet‑family that shares a love of animals and is committed to making the bond between pet and owner stronger than ever.

We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. The preferred method of contact is via email. Please ensure you check your junk or spam folder regularly to receive notifications.