Depot Administrator

Key Duties Include

• Generate accurate invoices from completed Job Sheets, following customer Service Level Agreements
• Welcome walk‑in customers and provide helpful, friendly service every time
• Check Job Sheets for accuracy and completion, chasing up any missing information
• Support the Site Manager and wider team in achieving sales, profit, and service targets
• Log and assign customer call‑outs to Technicians using their tablets
• Order consumables in line with policies and health & safety standards
• Answer telephone calls promptly and professionally, delivering a high level of customer service

• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants and more
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• Join the Share Save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

• Great customer service skills with experience in a customer‑facing role
• Comfortable working towards set goals and targets
• Experience working with IT systems and computer‑based ordering systems
• Strong attention to detail and numeracy skills
• Open to learning and taking on new training or initiatives

At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Location: Inverness, Scotland, United Kingdom

Seniority level: Entry level

Employment type: Full‑time

Job function: Information Technology

Industries: Retail