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Customer Success Mgr./ CSM Technical Support

Customer Success Lead: Onboarding & Adoption Champion

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Spider Web Recruitment Ltd
Full Time position
Listed on 2025-12-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading recruitment agency in the UK is seeking an experienced Customer Success Lead to oversee the onboarding journey and manage a dedicated team. In this hands-on role, you will coordinate customer interactions to enhance product adoption and foster strong relationships. The ideal candidate should have proven customer success experience, strong leadership skills, and a passion for customer experience. The role offers a work-life balance with 28 days of holiday plus bank holidays.
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