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Cruise Guest Services Apprentice

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: Fred. Olsen Cruise Lines - Shore Based
Full Time, Apprenticeship/Internship position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A family-run cruise line in Ipswich is seeking an Apprentice Guest Services Advisor to join their Guest Services team. The successful candidate will handle inbound and outbound calls, process cruise documentation, and deal with customer enquiries via various channels. This permanent, full-time role will support training towards a Customer Service Practitioner Level 2 qualification. Benefits include BUPA medical, life assurance, and discounted holidays.

Candidates should ideally have customer service experience and excellent communication skills.
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