Service and Repair Engineer

Service and Repair Engineer (Mobility Services)

Location:

Ipswich and Suffolk

Salary: £26,395.20 per annum

Hours:

Monday–Friday, 08:00–16:30 (40 hours per week)

Contract:

Permanent, Full Time

Join to apply for the Service and Repair Engineer role at Tip Top Job .

Ross Care, part of the Medux Group, works in partnership with the NHS to support the Wheelchair Service across Suffolk. We are looking for a caring, practical individual to join our Ipswich Approved Repair Service team.

You will support patients in the community by delivering, collecting, servicing and repairing wheelchairs, helping people maintain independence in their daily lives. Full training is provided, starting in the workshop to build product knowledge before moving into field‑based work.

• Deliver and collect wheelchairs from service‑user homes and NHS sites
• Service and repair wheelchairs in the field, aiming for a first‑time fix
• Complete job paperwork and scanner records accurately
• Follow infection control, health and safety and driving regulations
• Maintain company vehicle, tools and stock levels
• Provide professional, respectful customer service
• Participate in out‑of‑hours cover once fully trained

• Full UK driving licence
• Enhanced DBS check (required)
• General workshop experience
• Basic electrical knowledge (12 v/24 v DC desirable)
• Able to carry out manual handling and physical work
• Good communication and customer‑service skills
• Understanding of, or willingness to work with, people with disabilities

• A £26,395.20 annual salary
• 20 days holiday plus bank holidays (option for up to 5 unpaid days)
• Life assurance
• Company pension scheme
• Flexible working considered where possible

Entry level

Full‑time

Management and Manufacturing

Advertising Services

Ross Care is an inclusive employer and welcomes applications from all sections of the community. This role involves regulated activity and is subject to DBS clearance.