Credit Control Analyst

Credit Control Analyst

Ipswich, UK

This is an exciting and rewarding permanent role ideal for those looking to work within the insurance industry. The successful applicant will join the UK & Lloyd’s Credit Control Team at a particularly exciting time in joining an established, highly performing team. Joining AXA XL as a Credit Controller is a great foundation step to launch your career within this field.

Whether you have some basic credit control experience and are ready to take the next step up, want to change your direction or are looking for your first step on the ladder we have plenty of support available to help you take that next step.

You will be based in our newly refurbished Ipswich office and will be part of the smart working initiative, offering a hybrid way of working, combining both remote and office working.

What will your essential responsibilities include?

• The necessity to deliver effective, robust credit control (on a stated portfolio) with consideration of commercial and underwriting relationship
• Demonstrate full ownership and accountability for the investigation, progression and, ultimately, resolution of material cases impacting on (overdue receivables and unallocated cash) metrics
• Provide clear, concise commentary evidencing actions performed for monthly reporting packs and at scheduled debt reviews to be performed by line manager
• Adhere to Credit Control service offering (and associated procedures) following stipulated steps, selecting the applicable method of broker contact and escalation to line manager
• Assume responsibility for day-to-day operations between AXA XL designated brokers including monthly reconciliations, query management and escalation of material, overdue premiums
• Contribute significantly to the presentation and delivery of effective underwriting reporting packs, evidencing actions performed and highlighting cases requiring U/W leverage
• Effective liaison with AXA XL colleagues in India and Poland, encouraging skill-sharing and ensuring prompt resolution of any unallocated cash related queries referred to Ipswich
• Embrace the drive for continuous improvement and technological development including, but not limited to, e-accounting, the internal query management tool, and Smart Match.
• Ensure competence across all accounting platforms utilised by the Credit Control and Transaction Query Management team. Ensure full compliance with FIC controls
• Perform periodic reviews of aged premium falling below full-service value thresholds
• Contribute toward the production, automation and delivery of an industry leading notice of cancellation process

As the tasks relate to the business placed in the London Insurance Market, you will be trained to fully understand the unique aspects of Lloyd’s and London Company Market processing.

You will report to the Assistant Credit Control Manager.

• Team player, capable of self-learning and easily able to assimilate within a team environment
• Consistently deliver work of a high standard
• Commitment to providing the highest level of service to our customers, internally and externally
• Build excellent relationships with key stakeholders. Develop and maintain good working relationships within the business across functions and at all levels
• Ability to work under own initiative and manage priorities to meet tight deadlines
• Excellent analytical and administrative skills
• Adaptable and flexible approach

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.

It’s about helping one another — and our business — to move forward and succeed.

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