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Technical Support IT Support

Senior SaaS Support Engineer — Hybrid

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: RSM
Full Time position
Listed on 2025-12-28
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A leading consulting firm in Ipswich is seeking an experienced Senior Support Engineer to join their support team. The role involves resolving issues for clients using their SaaS products, ensuring SLA adherence, and providing excellent customer service. Ideal candidates will have two years of application support experience, familiarity with ticketing systems, and strong problem-solving skills. The firm offers hybrid working options and a comprehensive benefits package including holidays and personal development opportunities.
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Position Requirements
10+ Years work experience
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