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Claims Adjuster

Job in Ipswich, Suffolk County, IP1, England, UK
Listing for: AXA Group
Contract position
Listed on 2026-01-12
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Risk Manager/Analyst, Underwriter
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Claims Adjuster - Motor - 12 Month Fixed Term Contract

Ipswich

At AXA XL our claims division are at the very heart of our insurance organisation. We look for innovative and creative individuals to join our experienced and professional colleagues, who strive to challenge and continually look at how to improve the way we do things, taking ownership and leading their own development and career opportunities. Our claims culture fosters collaboration, customer service and colleague development – it is energising;

no two claims are exactly the same!

Our teams work closely with Underwriting, Finance and Middle Office colleagues as well as many others, using our expertise in claims to make sure the insurance ‘moment of truth’ is delivered to the highest standards. As the Clients and Customers we look after vary from individual claimants to companies at the largest end of the market, no two days are the same.

You could be liaising with Underwriters to review policy T&Cs or providing an update on a large loss at the beginning of the week, then working alongside our Finance teams as part of a claims settlement process, finishing the week with a meeting with Brokers or Customers to bring to life the claims journey on a new business pitch. You’ll achieve this by using the knowledge and skills you will learn through your development journey, supported by experienced team members and a structured training plan around the different claims systems and processes in place.

At AXA XL, it is our Claims team which sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement – all part of the dynamism that exists throughout our claims team.

As a Claims Adjuster, you will play a critical role in the Motor claims team by managing and resolving claims for our customers. You will work closely with your manager and coordinate with fellow claims handlers to bring claims to a resolution.

This is a great opportunity where you will play a key role in the Motor claims team by managing and resolving claims for our diverse corporate client base. The team deal with all aspects of the claim, so you’ll have lots of variety and the opportunity to broaden horizons. You’ll be part of a supportive team who all share

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