Vehicle Technician​/Mechanic

Vehicle Technician/ Mechanic
Brand : MG
Salary - Negotiable on experience
Location - EMG Ipswich

Grainger Motor Group has officially been certified as a Great Place to Work for 2025.

The Role
We are seeking a qualified Vehicle Technician to join our team in Ipswich, and assist in providing a high quality and efficient vehicle service offering for our customers.

Required Skills and Experience

You will be a Level 3 qualified vehicle technician.
You will hold a full UK driving license and ideally have manufacturer experience.

In addition to your prior experience, you will be able to demonstrate the following skills:

• Excellent problem solving skills and strong attention to detail
• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• Outstanding organisation and time management skills with the ability to work to deadlines

What We Offer

• Competitive salary with commission (depending on skills & experience)
• Career development opportunities and manufacturer training (including EV/Hybrid)
• Health & Well-Being Service
• Staff discount across EMG Motor Group
• Staff events and recognition programmes
• Full-time permanent contract with structured shifts
• Day shifts
• Overtime opportunities
• Paid holidays

Responsibilities

• Complete scheduled vehicle servicing in line with manufacturer guidelines
• Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
• Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
• Liaise directly with customers and service advisors, providing outstanding customer service
• Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
• Participate in on-going training and development to ensure product and service knowledge is up to date
• Contribute to local and company wide process improvements and innovations
• Mentor and provide guidance to apprentice technicians, where applicable

If you are interested, please apply now, we look forward to receiving your CV.