Cafe Team Leader

Join to apply for the Cafe Team Leader role at Tesco

We’re looking for a Team Leader to join one of our Cafés, where a friendly, fast‑paced environment awaits. With a passion for providing excellent customer service, a proactive can‑do attitude and great collaboration skills, you’ll help keep everyday operations running smoothly.

You’ll get to flex and build on your skills with a wide range of responsibilities. From supporting the Manager to meeting business & financial goals, to coaching, developing and training team members, and leading by example with impeccable customer service.

All the while, we’ll support you with bag‑loads of benefits, including flexible working options, development and training tailored to you, and tonnes of opportunities to progress. Plus, you’ll be part of an inclusive workplace where you can be your best, most authentic self.

Please note that you need to be 18 or over to apply for this role.

• Make sure everything runs smoothly by maintaining operational and safety standards.
• Ensure all food safety and hygiene regulations are met and followed.
• Lead by example by providing an excellent experience for customers.
• Open and close the café and oversee full operations in the Manager’s absence.
• Recognise and celebrate team members for providing excellent service.
• Learn our menu inside out and help our team to do the same.
• Boost sales by making sure everyone’s in the right place at the right time.
• Deliver health & safety and food safety training for team members.
• Support the Café Manager with colleague coaching and development.
• Seek ways to constantly help improve our service for customers.
• Promote an inclusive environment where colleagues feel respected, valued, and safe.

• Background in hospitality, with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & safety and food safety knowledge.
• Effective communication skills.
• Ability to multitask and adapt to changing priorities.
• Confidence using initiative to improve ways of working.

• Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four‑day period, off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services.
• Exclusive deals and discounts website.
• Uniform provided.
• Holiday starting at 28 days (including bank holidays).
• Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.

With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on. We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please .