Account Executive – Insurance

Description

Overview: Responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. Will manage and develop client and Willis Global Network relationships and grow portfolio within the Incoming Business Unit sector and will be responsible for targeting and converting prospects.

Exciting Opportunity to Join a Dynamic Team! Transform Client Partnerships and Accelerate Growth with Willis Global Network! Are you a driven professional with a passion for building relationships, delivering client-focused solutions, and growing business? Do you thrive in a fast-paced environment where your technical expertise and strategic approach make a real impact? We are seeking a talented individual to join our team and help us deliver outstanding service and results to our valued clients across the UK and internationally.

Key Responsibilities & Tasks:

Client Relationship Management

Responsibilities:

• Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service. Understand, apply and where necessary explain the Global Network Practice policies and procedures.
• Identify primary budget holders and decision makers within clients and the Willis Global Network, establish and maintain active relationships with these people
• Provide technical, industry and subject matter expertise where required (nationally in the UK and overseas)
• Draw on expertise within specialist technical teams within the BU and across the Group for clients as required
• Liaise with clients/the Willis Global Network and build strong relationships
• Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients
• Grow existing portfolio by identifying new from existing opportunities
• Work alongside (and provide direction as appropriate) to the CSE service team in Ipswich
• Provide renewal documentation with the support of CSE and Brokers

Business Development

Responsibilities:

• Actively drive the sales process and IBU Practice activity in relation to winning, retaining and developing profitable new clients

Tasks:

• Develop and maintain a pipeline of prospects including research, initiation of contact, meetings, responding to RFPs, new business presentations, accurately maintaining Willis CRM database in order to create and convert sales opportunities
• Respond quickly and accurately to Network new business introductions
• Actively identify opportunities to work with colleagues across the WUKR/Global business to capitalise on account penetration and cross selling opportunities
• Maintain a detailed knowledge of products and services offered by Willis
• Networking – internally with other BUs, within the sector, and with external specialists (lawyers, TPAs, insurers).

Placement Management

Responsibilities:

• Deliver optimisation of revenue from new and existing clients through the use of the full range of appropriate placement channels and markets for the specific client segment of the WUKR business

Tasks:

• Work closely and maintain working relationships with the market contacts (and the Broking Team) as required
• Ensure transparency of agency and other commitments made by WUKR to carriers and clients
• Ensure compliant processing of contracts as per FCA and contract certainty requirements
• Ensure accurate loading of data into the DMS system within agreed time and quality standards
• Check policies, market presentations and client documentation as appropriate
• Design programme and pricing structures based on market and client sector proposition knowledge

Operational and Service Delivery

Responsibilities:

• Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards
• Support the BU in accurate budgeting, forecasting and tracking of revenue

Tasks:

• Deliver high levels of client service in line with the WUKR standard operating procedures for client activity
• Manage client pricing to ensure each client meets agreed target profitability levels
• Proactively develop appropriate solutions and proposals for clients to ensure…