Assistant Operations Manager

• Suffolk County Council
• Address: Constantine House, Ipswich, Suffolk IP1 2DH
  . Hybrid working
• Salary: £40,777 - £47,054 per annum (pro rata for part time)
• Hours: 37 hours per week plus on-call rota hours outside of core hours
• Contract: Permanent

At Suffolk County Council
, every role is a chance to create positive change. We're not just a local authority; we're a team of dedicated individuals working together to improve lives across our diverse communities. As our new Assistant Operations Manager
, you will have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special.

Your contributions will help build a brighter future for all. If you are passionate about making a real, tangible difference, it's time to reimagine your career with us. Join Suffolk County Council and turn your passion for positive change into action.

This work can be demanding at times, and it is also extremely rewarding. If you are passionate about achieving positive outcomes for children, this could be your perfect role.

In addition to your normal hours, there will be a requirement for you to participate in an Operational Managers on-call rota outside of core hours Monday to Friday and on Saturday duty/court rota, for which you will receive an additional payment, as set by the Service. You will normally be required to work one Saturday in every eight weeks. This schedule may vary depending on service demand and rota coverage requirements.

Reimagine the possibilities.

Suffolk Youth Justice Service (SYJS) works to reduce the risk of offending, helping children to fulfil their potential and make Suffolk a safer place.

As the Assistant Operations Manager, you will:

• be responsible for assisting the Operations Manager in the operational delivery of a multi-agency team based in Ipswich, which offers a range of services to children, their caregivers and victims of youth crime. The aim of the youth justice system is to prevent offending
• operationally manage and supervise the Youth Justice Service Case Managers to ensure high quality services to children, focused on good outcomes within statutory guidelines
• work closely with partners (Early Help, Social Care, Police and the Courts) and have thorough knowledge and experience of the criminal justice system
• ensure all work is underpinned by the Youth Justice Boards Child First approach where children under 18 years old who commit an offence are treated as a child first and supported to build on their strengths
• be expected to work towards the Youth Justice Effective Practice Certificate (YJEPC) unless you already hold it or an equivalent qualification. The YJEPC will be fully funded by Suffolk Youth Justice Service.

• works in evidence informed way
• produces high quality assessments and reports that inform our plans and interventions
• keeps others safe (public protection)
• keeps children safe (safety and wellbeing and preventing further offending)
• supports children and families to solve complex problems and keep everybody safe.

• A suitable professional qualification at graduate level or equivalent experience in a relevant area of work.
• Evidence of continuing professional development in a management role.

You can view a full list of requirements in Job and Person Profile (docx) . If you think you have what it takes to be successful in this role, even if you don't meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

• are a multi-agency partnership hosted by Suffolk County Council.
• work with children and young people who are in, or on the edge of the Youth Justice System.
• work with parents, carers and the victims of youth crime.
• aim to prevent offending by children and young people and protect the public from the harm caused by their offending. At the same time, working to ensure the safety and wellbeing of these children and young people and enhance their life aspirations and opportunities.
• are committed to the sometimes-challenging work we do.
• value professional development, and you will have access to a wide range of training and development opportunities.
• have a good track record of supporting staff to progress both within the service and into other areas of Children and Young Peoples Services.
• work alongside colleagues from many different disciplines and have the opportunity to learn from their perspectives.

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report ()

Please contact Emma Tongue (she/her) for a casual conversation. You can reach Emma Tongue by either…