Sales Engineer

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Corporate Sales Full Time Professional Albany, GA, US

Why Guide Star? Guide Star is a managed services provider specializing in IT technical and end user support, monitoring, managed wireless solutions and security for medium to large size businesses, MDU, and hospitality organizations across the US and Canada. We are a division of CCI Systems, Inc., which is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24/7 support services.

Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Sales Engineer to support the assessment, design, sale, and delivery of fiber, Wi‑Fi, and managed network solutions. This hybrid role combines pre‑sales engineering, field‑based site surveys, solution design, pricing support, proposal development, and project coordination. The successful candidate will provide technical leadership and consultation across customers, sales, engineering, operations, vendors, and subcontractors. They will evaluate existing telecommunications infrastructure through field assessments or by managing subcontracted resources, transforming customer requirements and site findings into practical network designs and actionable scopes of work.

The role requires the ability to present and justify recommended solutions through professional proposals, presentations, and customer‑facing demonstrations.

Responsibilities

• Conduct on‑site fiber and Wi‑Fi surveys at commercial, multifamily, senior living, hospitality, campus, and enterprise properties, including physical walkthroughs, access point placement validation, coverage and capacity observations, and documentation for predictive or active Wi‑Fi survey analysis.
• Inspect and document existing fiber infrastructure, conduit routes, pathways, handholes, telecommunications rooms, risers, MDF/IDF locations, demarcation points, equipment spaces, and power availability. Capture findings through measurements, photographs, marked floor plans, pathway sketches, equipment inventories, and detailed survey reports.
• Identify installation constraints, safety concerns, permitting considerations, access limitations, restoration requirements, labor assumptions, and construction risks; use these findings and customer requirements to develop installation methodologies, preliminary scopes of work, and design assumptions.
• Partner with account executives as the primary technical resource for assigned opportunities, leading discovery sessions to understand customer goals, current infrastructure, operational requirements, and budget considerations.
• Design fiber, conduit, structured cabling, Wi‑Fi, switching, voice, and managed network solutions suited to customer requirements and site conditions; develop supporting network diagrams, bills of materials (BOMs), labor estimates, equipment specifications, and implementation recommendations.
• Present proposals, technical recommendations, and solution demonstrations to customers and internal stakeholders.
• Validate technical feasibility and internal alignment with internal and external stakeholders.
• Develop and validate project pricing for equipment, materials, subcontractor labor, travel, installation, testing, documentation, and contingencies; solicit and evaluate vendor…