Student Success Coach; Traditional); El Centro

Position: Student Success Coach (Traditional) (El Centro)
Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date.

Weekly Work Hours

40

Compensation Range

Staff Range N06

Salary Minimum

$68,840.00 Annually

FLSA

United States of America (Exempt)

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff

Why this Role Matters

The Student Success Coach plays a critical role in helping students navigate their educational journey from enrollment through completion. As a consistent point of contact, this position provides personalized guidance, support, and connection to resources that help students overcome barriers, stay engaged, and achieve their academic and career goals. By fostering student success and belonging, the role directly supports Dallas College's mission of transforming lives and strengthening communities.

The

Impact of the Position

This role has a direct and measurable impact on student retention, persistence, completion, and career readiness. Success Coaches empower students by providing academic advising, career exploration, resource referrals, and holistic support tailored to each student's needs. Through collaboration with faculty, staff, and community partners, they help students access critical resources related to financial aid, wellness, basic needs, and career planning, ultimately improving student outcomes and helping more learners reach their educational goals.

Why

You Should Be Excited About This Opportunity

This opportunity offers the chance to make a meaningful difference in students' lives every day. Student Success Coaches build impactful relationships with diverse student populations while leveraging innovative technologies and evidence-based coaching practices to support student achievement. Candidates who are passionate about education, student advocacy, and creating equitable pathways to success will find a rewarding career where they can help students overcome challenges, celebrate milestones, and contribute to the future workforce and economic vitality of the community.

Position

Summary

• The Student Success Coach is an essential role designed to provide concierge-styled student case management, providing comprehensive support including advising, career exploration, continuous progress monitoring, and connection to a broad network of internal and external wrap‑around services.
• Providing high‑impact engagement and continuous monitoring, tracking, and support from enrollment to completion, Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey towards a career.
• Success Coach teams serving traditional, dual credit/early college/P‑Tech, continuing education, and a variety of other specialized student populations, including but not limited to students thriving through their first year experience.
• Leverages emerging technology to streamline student communication, tracking, and service efficiencies.

Required Knowledge, Skills, And Abilities

• Knowledge of the purpose of community colleges and the vision of Dallas College.
• Knowledge of Dallas College certificates, programs and degrees.
• Demonstrate a thorough understanding of college and community resources that address holistic student needs including student basic needs, mental health and wellness, career and transfer preparation, and student development, leadership, and advocacy programming.
• Demonstrate general knowledge of baseline…