Account Executive

Position: Account Executive, Payments

Our client is an established, fast-growing healthcare technology company providing mission-critical software that healthcare professionals rely on every day. Its platform supports core functions including practice management, billing, scheduling, patient engagement, and integrated payments.

We’re looking for an experienced Account Executive, Payments & Patient Solutions to join the company’s growing payments division.

The Role

This is a high-impact role focused on selling the company’s integrated payments solution to both existing customers and net new prospects in the healthcare market. You’ll work with practices of all sizes to position embedded payments as a modern alternative to traditional payment processing.

This is a full-cycle inside sales role requiring someone who can independently manage the entire sales process—from payments discovery and demo through close and implementation.

Payments will be your primary focus, but you’ll also be on the front line of cross-selling the company’s growing suite of patient engagement, texting, scheduling, and AI-powered tools. Every payments conversation is an opportunity to understand the practice’s broader technology needs and expand the relationship.

What You’ll Be Selling

The company’s embedded payments solution:

• Processes payments directly within the practice management platform without requiring separate systems
• Automatically posts transactions to patient ledgers, reducing manual entry
• Enables payments via terminal, text, email, and online portal
• Provides unified financial reporting and reconciliation
• Includes in-house merchant support

The value proposition is straightforward: payment processing built directly into the software practices already use, helping save time, reduce errors, and simplify the billing workflow.

Cross-Sell Opportunities

Alongside payments, you’ll identify and open conversations around adjacent solutions that increase the value of a single, integrated platform:

• Patient engagement & two-way texting: Automated appointment reminders, recall campaigns, and two-way patient texting
• Online scheduling: Self-service, 24/7 online scheduling integrated directly with the practice’s calendar
• AI-powered tools: Emerging AI capabilities designed to reduce administrative work, automate workflows, and improve efficiency

Key Responsibilities

• Own the full sales cycle for the payments product with existing customers and net new prospects
• Conduct 15–30 minute discovery calls to understand current payment workflows and pain points
• Manage payments application submission and approval
• Support office onboarding and training
• Build ROI-based business cases demonstrating time savings and operational efficiency
• Navigate multi-stakeholder sales involving practice managers, office administrators, and doctors
• Prospect and generate pipeline through outbound calls, emails, and targeted campaigns
• Consistently achieve and exceed monthly and quarterly revenue targets
• Use payments discovery to surface needs around patient reminders, texting, online scheduling, and administrative workload
• Where relevant, expand payments demos into adjacent products to create multi-product opportunities
• Proactively identify and prioritize high-potential accounts within the existing customer base and broader healthcare market
• Develop account-specific strategies for introducing payments solutions to both warm and cold prospects
• Leverage customer success signals and practice growth indicators to time outreach
• Research and target net new practices using competitive intelligence and market data
• Collaborate with Account Management and Customer Success for warm introductions to existing customers
• Build champion relationships with practice administrators and billing managers
• Track cross-sell whitespace across…