Call Center Representativecardinale Group

Position: CALL CENTER REPRESENTATIVECARDINALE GROUP
Location: Cardinale

Call Center Representative
About

The Role
We’re looking for a friendly and motivated Call Center Representative to join our team. You’ll be connecting with warm prospects—handling both inbound and outbound calls—to answer questions, provide information, and ensure every interaction leaves a positive impression. We have both part-time and full-time positions available, offering flexibility to fit your schedule.

Key Responsibilities

Engage with warm leads through inbound and outbound calls

Provide accurate information about products, services, and policies

Build rapport and guide prospects through the next steps

Resolve questions or concerns efficiently or elevate as needed

Document call details and maintain up-to-date records

Meet individual and team performance goals

Qualifications

Excellent communication and active listening skills

Strong problem-solving abilities with a customer‑first mindset

Ability to multitask and stay organized in a fast‑paced environment

Prior call center or customer service experience is a plus, but not required

What We Offer

Competitive pay and benefits (full‑time employees)

Training and growth opportunities

Part‑time and full‑time roles available

Supportive team environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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