Technician 3D Printers

Position: Technician on 3D Printers
Location: Thiene

🔧 Senior Additive Manufacturing & Computational Recruitment Consultant | Bridging industry technical knowledge and top talent acquisition processes…
SERVICE TECHNICIAN
WHAT YOU NEED TO KNOW

Permanent, full‑time position
Based in the Thiene, Veneto region, Italy
Hands‑on role supporting advanced industrial 3D printing systems
Strong mix of technical depth, customer interaction and international exposure
Suitable for both early‑career and experienced technical professionals
Up to 30% travel

THE ROLE
You will join a well‑established additive manufacturing company that designs and supports high‑precision industrial 3D printing systems used by customers internationally. The business has a strong engineering focus and works closely with its customers to ensure reliable, long‑term system performance.
As a Post‑Sales Technician / After‑Sales Engineer, you will support customers once systems are installed, providing remote and on‑site technical assistance across hardware, electronics and software. You will be a key point of contact for troubleshooting, machine start‑up and customer training, helping customers get consistent and dependable results from their equipment.
For junior profiles, this role offers structured exposure to complex hardware, electronics, software and customer environments, with the opportunity to build deep expertise in industrial 3D printing.
For experienced engineers, it offers autonomy, technical ownership, international customer engagement and the chance to influence service quality and diagnostic processes.

KEY RESPONSIBILITIES

Provide remote and on‑site technical support to customers
Diagnose and resolve issues across electronics, hardware, software and system performance
Act as a first point of contact for customer technical queries via phone, email and digital channels
Support machine installation, commissioning, start‑up and customer training
Accurately document cases and actions using a CRM system
Collaborate closely with internal engineering and service teams to resolve complex issues
Travel to customer sites in Italy and internationally when required
Contribute to the continuous improvement of diagnostic tools, processes and customer experience

EXPERIENCE & SKILLS
(We are open to different seniority levels)

Technical background in mechanics, mechatronics, electronics or similar
Experience in technical support, field service, commissioning or troubleshooting
Ability to analyse faults and work methodically toward solutions
Confidence working with hardware and software systems
Ability to read electrical schematics and mechanical exploded drawings
Strong communication skills and a customer‑focused mindset
Comfortable working in a team‑oriented, fast‑paced technical environment
Willingness to travel when required
Organised, precise and quality‑driven in your work

Less experience but strong technical foundations and motivation to learn are absolutely welcome.
QUALIFICATIONS

Diploma or Degree in Mechanics, Mechatronics, Electronics or a related technical discipline
Italian and English, spoken and written

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Manufacturing, Engineering, and Training
Industries:

Engineering Services
Industrial Machinery Manufacturing
Manufacturing

Referrals increase your chances of interviewing at 3

ECRUIT by 2x
Apply BELOW