Spare Parts Engineer - Technical Specialist

Location: San Giovanni Valdarno

Spare Parts Engineer - Technical Specialist
As a Spare Parts Engineer - Technical Specialist, you will ensure the reliability of our products throughout their lifecycle. Your expertise in spare parts design and management will support our commitment to excellence and customer satisfaction. You will collaborate with cross-functional teams, including R&D and product engineering, to enhance our spare parts offerings. Key responsibilities include analyzing product components, identifying critical spare parts, and drafting technical documentation.

Effective communication with both technical and non-technical stakeholders will be essential in guiding field service and sales teams to identify the right parts and to meet customer needs. Additionally, you will assist in resolving service cases and developing tailored spare parts kits to enhance our service contracts and partnerships.

Join us to make a significant impact on product reliability and customer satisfaction, shaping the future of our spare parts strategy and maintaining our industry leadership.

Your Responsibilities

Design or Modify Spare Parts (Reverse Engineering)

Technical analysis of product components and their applications

Definition of critical spare parts based on failure risk, lead time, and impact on functionality

Drafting and maintaining technical documentation (BOM) throughout the product lifecycle

Collaborating with R&D and product engineering

Support Field Service and Sales in Identifying Spare Parts

Assisting field service in identifying the correct parts needed to resolve specific service cases (photos or field reports)

Supporting sales and aftermarket in defining spare parts lists for offers, tenders, or service contracts (including service partnerships)

Preparing or reviewing spare parts lists, exploded views, and technical datasheets

Communicating clearly with non-technical stakeholders (sales, customers) to ensure understanding of part functions and compatibility

Technical Validation of Alternatives or Replacements

Researching technically compatible alternatives to cope with temporary shortages (supply chain issues), end-of-life of the original component, or economically unviable sourcing of the original part

Parts recovery from production obsolete stock materials or decommissioned products, verifying condition, compatibility, and potential for reuse

Ensure the Producibility of Spare Parts

Defining the kitting/production location

Coordinating the definition of production routing (phases, equipment, functional tests)

Collaborating in the evaluation of feasibility and production costs & times

Collaborating with manufacturing engineering and third-party suppliers

Participating in pre-series testing or sampling to validate the process

Ensure the Quality of Spare Parts

Collaborating with the quality team to define inspection and testing procedures

Managing traceability and recall by ensuring that all critical spare parts are traceable by batch, serial number, or production lot

Analyzing and resolving quality-related claims (e.g., incomplete kits, incorrect packaging or labeling). Coordinating with suppliers and internal teams to identify root causes and implement corrective actions

Process improvement to reduce damage and errors

Commercial Readiness of Spare Parts

Checking that costs are correctly maintained in SAP for all relevant sales organizations

Ensuring that parts are visible and orderable in the systems (SAP, SF) for internal and external customers

Ensuring that all necessary master data (e.g., material type, sales views, descriptions, lifecycle stage) are correctly set up to allow quotation, ordering, and shipping

What’s in it for you?
Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion, and equal opportunities are at the core of what we do.

We celebrate different experiences and perspectives, and we aim to empower everyone in the…