IT Support Specialist

Location: Casalnuovo di Napoli

Location, Type, Skill, Responsibilities & MoreIT Support Specialist Location(Napoli , Thiene) Italy Type Dispatch  , On-site Hours
10-20 hours per week

Skills

Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in Italy .Responsibilities
• Provide first- and second-level support and resolve customer issues efficiently.
• Work with third-party vendors to remediate complex AV-related issues when required.
• Communicate clearly and promptly regarding issue status and resolution.
• Maintain accurate and up-to-date ticket records for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized Cisco Jabber applications.
• Possess basic knowledge of macOS to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment.
• Use diagnostic tools to identify and resolve network connectivity and workstation hardware/software issues.

Requirements:
• Must hold a valid work permit in Italy .
• Proficiency in English & Italian language is mandatory ..
• Several years of experience in a similar role are required.

Apply now
- • Interested candidates are requested to send their English CV, mentioning the position title in the subject line, along with their Whats App contact number, as soon as possible.

Apply here: (Use the "Apply for this Job" box below). Salary:
Negotiable Apply Now!

Fahmida Ahmed Tithi Junior  Linkedin
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