Business Development Representative

Position: BUSINESS DEVELOPMENT REPRESENTATIVE
Working at Ground Pros Founded in 1992, Ground Pros is a growing, family-owned and operated contractor specializing in commercial landscape and snow and ice management services. Our mission is to create raving fans by embodying our core values — People, Communication, Teamwork, Hustle and Ownership.

We are seeking an energetic, motivated and relationship-oriented Business Development Representative to play a high-impact role in driving the continued growth of Ground Pros. As a key face of our company, this individual will be responsible for building relationships with prospective clients, identifying new business opportunities and representing Ground Pros throughout the greater Chicagoland market.

Reporting directly to the President, this position offers a unique opportunity to work closely with company leadership while developing the skills and experience necessary to become a successful business development professional. The ideal candidate will bring initiative, curiosity and a willingness to learn, with a focus on building lasting client relationships and contributing to Ground Pros' long-term success.

At Ground Pros, our careers include a competitive benefits and compensation package aimed at keeping you happy and healthy. From company-sponsored industry certifications to great benefits like health savings account (HSA) plans, paid parental leave and company matching retirement contributions, Ground Pros is an excellent place to grow your career.

Essential Duties & Responsibilities
1. Build and Manage the Target Market Develop and maintain a prioritized list of commercial properties and decision-makers that fit Ground Pros' targeted client profile

Maintain accurate prospect and property information within Ground Pros' customer relationship management (CRM) software
2. Generate and Qualify New Business Opportunities Conduct outbound prospecting through calls, email, property visits, networking, referrals and industry events to build relationships with commercial property decision-makers

Conduct discovery conversations and site walks to understand client needs, service expectations, decision criteria, timing, and current provider experience

Partner with Estimator to coordinate property takeoffs, site measurements and estimating activities, ensuring timely progress toward proposal development
3. Manage Follow-Up & Pipeline Maintain an accurate and up-to-date sales pipeline within Ground Pros' CRM, including opportunity status, estimated value, client feedback, and clearly defined next steps.

Proactively manage follow-up activities to advance opportunities through the sales process and address stalled prospects.
4. Prepare and Deliver Professional Proposals Prepare and deliver professional proposals that clearly communicate scope, pricing and Ground Pros' value proposition

Lead prospective clients through scope clarification, proposal review, negotiation and contract execution

Coordinate leadership review when pricing exceptions, contractual issues or strategic decisions are required
5. Lead the Post-Sale Handoff Conduct a formal handoff to Operations and Account Manager after contract execution

Participate in client kickoff and initial transition activities when appropriate
6. Measure Performance and Communicate Results Participate in weekly and quarterly pipeline and business development reviews with leadership to discuss sales activity, pipeline progress, results, opportunities and priorities

Requirements – What's Needed to Succeed Strong interpersonal and communication skills, with the confidence to initiate conversations, build relationships and represent Ground Pros professionally

Self-motivated, energetic, and highly organized, with the discipline to consistently prospect, follow up and manage multiple opportunities

Demonstrated curiosity, sound judgment, integrity and willingness to learn new skills, technologies, and business processes.

Experience That Would Be Helpful Previous experience in sales, customer service, account management, hospitality or another relationship-oriented role Familiarity with commercial properties, property management or business-to-business service relationships

Experience utilizing CRM software or other business technology

Compensation & Incentives Base Salary: 60,000–70,000 annually, based on qualifications and experience

Commission &

Incentives:

Additional performance-based compensation opportunities tied to new business development, sales performance and company growth objectives