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SAP IS-U Customer Service Leader

Job in Jackson, Madison County, Tennessee, 38301, USA
Listing for: EY
Full Time position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 143000 - 262000 USD Yearly USD 143000.00 262000.00 YEAR

Job Description & How to Apply Below

EY seeks an SAP IS-U Customer Service Manager to lead end-to-end design and delivery of SAP IS-U customer service solutions for utility clients. You will own the CS workstream, define target service model, translate requirements, and align with journeys, channels, and utility processes.

You will lead functional teams, collaborate with business, technical, digital, and contact center stakeholders to drive solution quality, testing, deployment, and readiness, while traveling up to 60%.

We are seeking a motivated SAP IS-U Customer Service Leader to join EY in Nashville, TN, United States.

The SAP IS-U Customer Service Leader role at EY is now open for applications in Nashville, TN, United States.

Join us at EY as our next SAP IS-U Customer Service Leader in Nashville, TN, United States.

We are currently recruiting a SAP IS-U Customer Service Leader for our team in Nashville, TN, United States.

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