Weekend Receptionist

The Receptionist greets and supply information to patients, families, and other visitors at the front desk or by telephone. Directs phone calls and patients, families and other visitors to the appropriate departments or staff. Professionally conveys the philosophy of The Blackberry Center as a warm and caring environment, while maintaining an efficient flow of routine clerical duties.

• Answers all incoming telephones calls professionally and accurately routes to appropriate personnel or department.
• Greets all visitors in a courteous manner and ensures they are connected to the appropriate personnel or department in a timely manner.
• Ensures confidentiality forms and visitors’ log books are signed by all visitors when entering the facility. Maintains consent log accurately.
• Maintains confidentiality in all matters relating to patients and staff.
• Coordinates airborne, federal express pick–ups and delivery, including supply orders.
• Sorts and routes all incoming mail.
• Contacts appropriate manager or staff, when a situation arises in the reception area, which requires immediate attention.
• Participates in training to assist in case of fire or disaster.
• Completes routine and special clerical responsibilities in an accurate and timely manner as directed, including such functions as alphabetizing, sorting, typing labels, and reports.
• Attends in-service training and participates in other educational activities as required.
• Performs all other job duties as assigned or requested.