PSA and Consignment Specialist

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PSA and Consignment Specialist

Staff/Employees Regular Full Time Sales Altamonte Springs, FL, US

PSA & Consignment Specialist

Department: PSA & Consignment

Reports To:

PSA & Consignment Manager

Employment Type:

Full-Time
FLSA Status:
Non-Exempt

Position Summary

The PSA & Consignment Specialist manages Layton Sports & Gaming’s PSA grading submissions and Fanatics consignment operations. This position guides customers through the submission process, evaluates cards using market research and comparable sales, maintains accurate records, coordinates shipping and tracking, and manages consignment activity from intake through sale and payout coordination.

PSA Grading & Submission Management

Guide customers through PSA grading submissions, explain requirements, and answer questions in person, by email, and by phone.

Research comparable sales (“comps”) and provide customers with relevant card valuation and market information.

Assist customers with the Airtable submission process and accurately document, tag, and track cards.

Use Airtable and the PSA backend to manage submissions, monitor status, and maintain accurate records.

Prepare, package, and ship submissions using Ship Station and established handling procedures.

Receive and process returned submissions, verify card counts, update records, and securely store cards for customer pickup.

Communicate with PSA representatives regarding submission questions, delays, and other operational needs.

PSA & Consignment Specialist

Department: PSA & Consignment

Reports To:

PSA & Consignment Manager

Employment Type:

Full-Time
FLSA Status:
Non-Exempt

Position Summary

The PSA & Consignment Specialist manages Layton Sports & Gaming’s PSA grading submissions and Fanatics consignment operations. This position guides customers through the submission process, evaluates cards using market research and comparable sales, maintains accurate records, coordinates shipping and tracking, and manages consignment activity from intake through sale and payout coordination.

Essential Duties & Responsibilities PSA Grading & Submission Management

• Guide customers through PSA grading submissions, explain requirements, and answer questions in person, by email, and by phone.

• Research comparable sales (“comps”) and provide customers with relevant card valuation and market information.

• Assist customers with the Airtable submission process and accurately document, tag, and track cards.

• Use Airtable and the PSA backend to manage submissions, monitor status, and maintain accurate records.

• Prepare, package, and ship submissions using Ship Station and established handling procedures.

• Receive and process returned submissions, verify card counts, update records, and securely store cards for customer pickup.

• Communicate with PSA representatives regarding submission questions, delays, and other operational needs.

Fanatics Consignment Management

• Explain the consignment process and its benefits to customers.

• Evaluate cards using comparable sales, market trends, and auction research.

• Coordinate consignment intake, documentation, packaging, and shipping to Fanatics.

• Maintain communication with the Fanatics representative regarding submissions, listings, sales, and payout status.

• Track consignment start and end dates, listing activity, completed sales, and payment timelines.

• Notify customers promptly of sales and provide updates regarding consignment status and payout coordination.

• Coordinate with the Breaking team on split hits designated for consignment.

• Work with the Content team to promote consigned cards and increase customer participation.

Inventory, Documentation & Customer…