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User Support Technician II – Healthcare IT

Listing for: State of North Carolina - Health & Human Services
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 61000 - 92000 USD Yearly USD 61000.00 92000.00 YEAR

Job Description & How to Apply Below

State of North Carolina
- Health & Human Services is seeking a User Support Technician II to provide first/second level support in a complex healthcare IT environment. You will handle phone and remote sessions, triage incidents, document resolutions, and assist with hardware deployments and software installations.

A+ or similar certification is preferred, with opportunities for growth within ITD. Minimum education includes an associate degree in IT or a related field or a high school/GED with

We are looking to fill the User Support Technician II – Healthcare IT position at State of North Carolina
- Health & Human Services in NC, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the User Support Technician II – Healthcare IT role in the description above.

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