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Call center representative

Job in Jeddah, Saudi Arabia
Listing for: JobCenter
Full Time position
Listed on 2025-12-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Call center representative vacancy in Jeddah, Saudi Arabia

We are seeking an enthusiastic and customer-oriented Call Center Representative to join our team in Jeddah, Saudi Arabia. As a representative, you will be responsible for handling inbound and outbound calls from customers, resolving inquiries and complaints, and providing excellent customer service.

Requirements
  • Fluent in English and Hindi
  • Excellent communication skills
  • No prior call center experience required
  • Willing to work in a fast-paced environment
  • Ability to work flexible shifts
  • Indian nationality preferred
  • Must have a valid visa and be willing to relocate to Jeddah, Saudi Arabia
Responsibilities
  • Answer incoming calls from customers and provide accurate information or assistance with their inquiries
  • Make outbound calls to follow up on customer inquiries or resolve complaints
  • Maintain a high level of professionalism and empathy when dealing with customers
  • Update customer records and ensure accurate documentation of interactions
  • Escalate complex issues to the appropriate department for resolution
  • Meet individual and team targets for call quality, quantity, and customer satisfaction
  • Continuously develop product knowledge to provide better assistance to customers
Benefits
  • Free visa sponsorship provided
  • Flight ticket allowance
  • Competitive salary package
  • Training provided for those without prior experience

If you have excellent communication skills, a friendly personality, and are looking for an exciting opportunity in Jeddah, then this is the perfect job for you! Apply now!

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