More jobs:
Call Center Agent
Job in
Jeddah, Saudi Arabia
Listing for:
Haji Husein Alireza & Co. Ltd.
Full Time
position
Listed on 2026-11-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
To provide prompt, efficient, and professional customer service by addressing inquiries, resolving issues, and offering information about automotive products and services.
Job Accountabilities- Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Escalate complex issues to appropriate departments or supervisors when necessary.
- Maintain up-to-date knowledge of automotive products, promotions, and company policies.
- Document all customer interactions in the company's CRM system for future reference and analysis.
0-2 years of experience in customer service, preferably in a call center environment. Experience in the automotive industry is a plus but not required.
EducationHigh school diploma or equivalent (mandatory). Associate's degree in Business, Customer Service, or related field is a plus.
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