Computer Aided Facility Management Senior Specialist

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Job Title:
Computer Aided Facility Management Senior Specialist

Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.

Our businesses represent some of the world leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners' needs has driven our success.

From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.

Applying our vast experience in the automotive sector, we've used our expertise and operations infrastructure to diversify into new sectors that contribute to the 'infrastructure of life' in the MENAT region.

Financial Job Dimensions

Degree of supervision

Close Supervision over Operation activities

Level of Authority

Low over-operation activities

Purpose of the Job

The CAFM System Administrator will be responsible for the efficient operation and maintenance of the Computer-Aided Facilities Management (CAFM) system managed by the facility management and utilized by the service provider. This role involves collaborating with the operation team to ensure seamless functionality of the CAFM system, managing user accounts, updating system data, and providing technical support. The administrator will also be tasked with generating performance reports, verifying data accuracy, and resolving system issues in a timely manner.

Key Accountabilities:
Description

Submit daily reports on performance trends and pending work orders to relevant stakeholders as identified by Facility Management team.

Verify CAFM data accuracy including materials used, asset codes, costs, etc., and manage corrections with service providers on a weekly basis.

Prepare monthly reports on service provider performance for Business Units (BUs).

Update system data including adding new assets, facilities, PPM schedules, work orders, contracts, service providers, technicians' user accounts and Live Dashboard data and Functionality.

Submit data from invoices and reports for Freon and Fire Extinguishers, preparing monthly reports for each.

Key Accountabilities:
Performance Indicators

Daily

Monthly

Monthly

Major Activities

Manage and resolve CAFM workflow and FSI GO issues with the FSI support team, IT, and service providers.

Address any issues with the CAFM system promptly and follow up on pending problems based on FM needs.

Monitor and control all Planned Preventative Maintenance (PPM) and corrective tasks within the CAFM system.

Collaborate with the Operation Team to address user login issues and ensure smooth operation of the CAFM system.

Collecting in general the data from Documents (Reports, Invoices,.etc), CAFM system and gather requirements from the team internally.

Creating visualizations of data in form of reports, dashboards, analyze data and draw valuable insights for FM Activities.

Liaise with the service providers for the updated plan for preventive and corrective maintenance activities to the various facilities.

Prepare and maintain a consolidated daily, weekly, and monthly backup copy of data for the planned preventive and corrective maintenance activities carried out to be submitted regularly to the FM team.

Performing analysis to assess quality of data by reviewing reports and performance indicators.

Continuous development of reports and dashboards on various visualization programs.

Working alongside teams within the department or the management team to establish business needs.

Analyzing data comparing with benchmark so that service provider performance can be assessed and compared over periods of time.

Verify the "Live Dashboard" data and rectify any issues to ensure the accuracy of the information for all stakeholders to take important decisions based on various facts and trends.

Job Context

• The job has a direct impact over ensuring the efficient operation of the CAFM system.
• The job holder has direct impact over the quality and accuracy of the data within the CAFM system,
• The job holder has the freedom to select appropriate methods and procedures for updating the CAFM system data from the available methods provided by the system vendor either by bulk or individually but to be within the target date.
• The job holder has the freedom to update, review and develop reports to ensure accurate and efficient operations.
• The job holder has the authority to approve/decline…