Technical Developer & Application Support Cooperative Training

Co-op Opportunity | Technical Developer & Application Support Intern

Location: Jeddah

Duration: 6 months

Type: Cooperative Training (Full-time)

We’re looking for a Co-op Intern to support our business applications and contribute to technical development tasks. The role combines Application Support (L1/L2) with hands‑on development to help improve system performance, resolve user issues, and deliver small enhancements.

• Handle user tickets via the service desk system, troubleshoot issues, and resolve within SLA.
• Support users with access, roles/permissions, and common application errors.
• Collect evidence (steps to reproduce, screenshots, logs) and elevate complex cases with clear notes.
• Assist with UAT, verify fixes after updates, and support post‑deployment monitoring.
• Document recurring issues and create a simple knowledge base/FAQs.

• Develop small enhancements and fixes based on business requirements.
• Support integrations (APIs/file exchanges) and basic troubleshooting for integration failures.
• Assist with reporting and data tasks (queries, extracts, validations) as needed.
• Follow change management and maintain clear technical documentation.

• Currently a student in Computer Science, Information Systems, Software Engineering
  , or a related field.
• Basic programming skills in at least one language (e.g.,
  Python / Java / .NET / Java Script ).
• Good understanding of databases and SQL fundamentals
  .
• Strong troubleshooting mindset, attention to detail, and clear communication skills.
• Ability to work in a team and take ownership of tasks.

• Exposure to ERP/CRM systems (e.g., Odoo or similar).
• Familiarity with APIs and tools like Postman
  .
• Basic knowledge of Power BI / Excel reporting
  .