Quality & Reliability Engineer HVAC

Quality & Reliability Engineer - $95K-$125K HVAC in Wilmington

This is a mid-to-senior individual contributor role at a growing regional HVAC company backed by the Meriton national organization — a solid combination of startup-like momentum with enterprise-level resources. The "National Accounts" department context suggests the team is scaling rapidly and building out processes from scratch, which is a strong green flag for engineers who want to shape programs rather than inherit rigid ones.

Compensation context: The $95K–$125K range is competitive for a Quality/Reliability Engineer in the industrial/HVAC space, though it sits slightly below top-tier tech or aerospace QE roles. The discretionary bonus adds upside. For 3–5 years of experience, this hits the mid-to-high end of the market for manufacturing QE roles outside major metros.

• Advanced RCA/CAPA methodologies (8D, FMEA, 5 Why) — highly transferable across manufacturing sectors
• Cross-functional influence without authority — a critical leadership competency
• Field-to-factory quality systems design — increasingly valued in complex equipment industries
• International supplier quality management (Mexico manufacturing context)

Green flags: "Build and improve" language signals genuine ownership scope; remote-first structure;
Meriton backing provides career growth pathways beyond CMS.

Watch for: No explicit mention of team size, manager access, or promotion pathways. The "heavier travel initially" note suggests the role may demand more than 20% travel during onboarding. Ask about expected ramp-up timelines in interviews.

Custom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress.

If you're ready to grow your career, we're glad you found us. At CMS, you'll join a team that supports your development and gives you space to make an impact. We review every application carefully and appreciate your interest in growing your career with our team.

About Custom Mechanical Solutions

Custom Mechanical Solutions (CMS) provides commercial HVAC equipment and technical solutions for complex building applications. We partner with contractors, engineers, building owners, and manufacturers throughout the equipment lifecycle—from system design and delivery through startup, troubleshooting, and field support.

As part of the Meriton family of companies, CMS maintains its specialized technical expertise and customer-focused approach while benefiting from the resources and long-term investment of a growing national organization.

Title: Quality & Reliability Engineer
Department: CMS National Accounts
Location: Fully remote within the United States
Travel: Approximately 10–20% domestic and international travel

Turn field challenges into better products, stronger processes, and more reliable outcomes.

Join a growing National Accounts team where your technical judgment, curiosity, and follow-through will connect the jobsite to the factory and help shape how quality is managed as the business scales.

The Opportunity

CMS is looking for a Quality & Reliability Engineer to own and continuously improve the field-to-factory quality feedback loop for custom commercial and industrial HVAC equipment. You will lead technical investigations, turn incomplete field information into clear problem statements, and keep root-cause and corrective-action work moving through verified closure.

This is a hands‑on, highly collaborative role. You will work across field operations, project teams, customers, engineering, manufacturing, suppliers, and factory quality…