Network Support Engineer; Isp - 2Nd Line

Role :
Network Support Engineer (Level
2) Reference : JHB DS-1 Location :
Illovo, Johannesburg A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team.

Support Engineers are professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms.

It is a busy and exciting working environment and they offer lots of growth and development.

• Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as Vo IP, SIP, and unified communications.
• Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
• Hands‑on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
• Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence decision-making.
• Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
• Ability to work independently, manage multiple client engagements concurrently, and thrive in a dynamic, client-focused environment.
• Availability for occasional travel to client sites and participation in after-hours support and on-call rotations as needed.

Tertiary qualification :
Degree / Diploma Relevant certifications such as CCNP (Cisco Certified Network Professional) is highly desirable CCVP (Cisco Certified Voice Professional), or equivalent is highly desirable Package & Remuneration R - R - Monthly #J Ljbffr