Account Manager Intern program
Job in
Johannesburg, 2000, South Africa
Listing for:
Oracle
Full Time, Contract, Apprenticeship/Internship
position
Listed on 2025-12-23
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Position: Support Account Manager Intern (Renewals) (12 month program)
Support Account Manager Intern (Renewals) – Job Description (2026 Intake)
Line of Business:
Oracle Support / Renewals
Location:
Woodmead, South Africa
Program Duration: This internship is a 12-month program starting 1 April 2026.
Eligibility: This internship is open to graduates who have not previously participated in an internship or held a permanent role for over 12 months. In line with our obligations under the Employment Equity Act 1998, preference will be given to candidates from designated groups
Application Requirements:
To be considered, please include the following documents:
CVCopy of Academic transcriptAny relevant certificatesIncomplete applications will not be considered.
Purpose of the Role
To support the Support Renewals team with customer coordination, account health tracking, and the end-to-end renewals process. The role provides exposure to commercial operations, customer engagement, and Oracle’s support business.
Career Level - IC0
What You Will Do
Support SAMs during customer calls by capturing notes and follow-up actions.Assist with renewal preparation, customer data updates, and timeline tracking.Maintain account documentation, plans, and internal systems.Coordinate with Support, Product, and Sales teams on open items.Track escalations and customer concerns under guidance.Prepare basic reports related to account health or renewal progress.QualificationsBachelor’s degree in Business, Marketing, Communications, MIS, IT, Commerce, or related field.Strong communication and organisational skills.Customer-focused mindset with interest in technology.High attention to detail and willingness to learn.Desired Experience (Not required, but beneficial)
Exposure to customer service, coordination, or group project work.Basic understanding of software or cloud concepts.What We Will Offer YouTraining: Structured onboarding and hands-on exposure to Renewals processes and tools.Mentorship: Support from experienced SAMs to help you grow.Real
Experience:
Work on real renewal tasks and customer coordination.Networking: Build connections across Support, Product, Sales, and Operations.Work Environment: Be part of a collaborative, fast-paced team in our South Africa office.Learning Resources: Access to Oracle’s global learning platforms for continuous upskilling.Career Level - IC0
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